Organizational Communication

Organizational Communication platforms increase staff productivity and reduce expenditures on traditional communication methods.

Quick Case Study Raytheon Aircraft Company uses Multicity's Organizational Communication platform to create online forums where Raytheon Aircraft's CEO and senior customer service executives can immediately communicate with their customers throughout the world concerning product and service issues. Compared to traditional direct mail or call center methods, this medium increases the speed of communication and lowers the cost of obtaining customer feedback. The direct nature of the communication between executive level leaders and customers also serves to increase the sense of loyalty among customers and heighten the perceived value of the company. Quick Case Study Conservation International, a leading environmental organization in the preservation of worldwide biodiversity, uses Multicity's instant language translation enabled Organizational Communication platform to facilitate communication among its globally dispersed staff. Language translation combined with the overall ease-of-use, speed, and flexibility of the platform increases the efficiency and convenience of communication across this multinational organization resulting in increased productivity and lower costs.